Refund Policy
We want you to be completely satisfied with your Raboworld purchase. If you're not happy with your order, we offer refunds and exchanges under the following conditions:
Refund Policy
Eligibility for Refunds:
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Items must be unused, unworn, and in original condition with all tags attached
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Refund requests must be made within 14 days of delivery
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Original proof of purchase is required
Refund Process:
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Contact our customer service at service@raboworld.com within 14 days of delivery
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Include your order number and reason for return
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We'll provide return instructions and a return authorization number
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Once received and inspected, refund will be processed within 5-7 business days
Refund Methods:
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Refunds will be issued to the original payment method
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Credit card refunds may take 7-10 business days to appear on your statement
Exchange Policy
We Offer Exchanges For:
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Size exchanges (subject to availability)
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Color exchanges (subject to availability)
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Style exchanges (price differences may apply)
How to Exchange:
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Email service@raboworld.com within 14 days of delivery
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Specify the item you wish to exchange and your preferred replacement
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We'll provide exchange instructions and a prepaid return label if applicable
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Your new item will ship once we receive the original item
Note: Customers are responsible for return shipping costs unless the item is defective or incorrect
Damaged or Defective Items
If you receive a damaged or defective product:
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Contact us at service@raboworld.com within 48 hours of delivery
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Include photos of the damaged/defective item and packaging
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We'll arrange for a free return and send a replacement (if available) or issue a full refund
Important Notes:
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Sale items are final sale and not eligible for return or exchange
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Return shipping costs are the customer's responsibility unless the return is due to our error
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Items returned without authorization may not be processed
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International returns may be subject to customs fees (non-refundable)
For any questions about our refund and exchange policy, please contact:
📧 Email: service@raboworld.com
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